Gimme VMS & Gimme Field Help Desk
Search and learn about features and best practices
FAQ
- 4 ways to add product to a market
- Micro market product not scanning
- Development Roadmap (2022 Jul 21)
- Best Practices for Tags
- VDI Integration
- Upload/gRPC error
Gimme Field
- Changing par value in Gimme Field
- Gimme Field: Schedule Page Overview
- How to service a Food carousel vending machine
- Why do I have to take a picture at the end of a visit?
- How to receive products in Gimme Field
- How to complete a warehouse inventory
Operations
- Operations Page Overview
- How to create a visit in VMS
- How to complete a visit in VMS
- Visit Details: removed Meter O/S for visits without DEX
- Accountability View
- Edit Pick Order
Schedule Page
- Schedule Page Overview
- Skip Pick Order
- Edit Range: Pick Order % Adjustment
- Schedule “Edit Range” Overview
- Adding a POS (Point of Sale) to a Route
- Move a Skipped or Missed Visit
Money Room Page
- Manually assign a money bag to a visit
- Why do I have unassigned money bags?
- How to Count in the Money Room
- Coin counter settings
- Money Room Troubleshooting
- Money Room Page Overview
Maintenance Page
- How to add new equipment
- Maintenance Page Overview
- Create a Service Ticket
- Assign or Close a Service Ticket
- (Updated 3/14/2022) View Service History for a Machine
- Edit Equipment Information
Reports Page
- How to generate an excel spreadsheet of a report
- How to generate a PDF and print a report
- Report for top selling products
- Search and Filter Reports
- Save a copy of a report in Gimme
- How sales data is calculated in reports
Warehouses
- Auto Par
- Entering Purchase Orders and Receipts
- Gimme's Superpowers: Phase I (Warehouse Inventory, Purchase Orders, Receipts, Auto Par)
- How to complete a full or partial warehouse inventory (for version 1.2.14 or higher)
- How to create a new warehouse
- Purchase Orders Tab
Products
Accounts Page
- Assign a POS to a Warehouse
- How to add contact information to an account's location
- How to add multiple emails to an account
- How to swap a telemeter / remote dex
- VDI Sync Date and Triggers
- "Prekit" toggle in Edit POS
Inventory Page
- Add a new product
- Archive a Product
- Assign a product image
- How to add more than one barcode to a product
- How to assign a product image
- How to edit a product
Taxes Page
Commissions Page
- Commissions and subsidies overview
- Recalculate Commissions
- Assign a commission or subsidy to a POS
- Edit commissions details
- How to generate a PDF of commission statements
- How to update a commission/subsidy
Settings Page
- Limit adds to par or capacity
- Create and assign a tag
- How should I set up Barcode Type from the Settings page?
- Settings > Account Details Overview
- Archive a Vendor
- Create a Truck