Driver: responsible for restocking machines and collecting profit from machines
- mostly uses Gimme field to complete visits
- can spoil/remove products from a vending machine
Service: responsible for maintenance of vending machines
- has access to machines to fix any issues once a service ticket is created
Warehouse: control operations in a warehouse
- has access to the product inventory in each warehouse
- able to spoil and move products in a warehouse
Admin: oversee all operations and has the ability to control all functions in Gimme apps (VMS & Field)
- schedule visits for drivers
- manage inventory -- add/remove products, change price, placement, etc.
- manage customer accounts -- edit POS, manage inventory/equipment.schedule within POS
- create reports
- count profit in the Money Room
- create taxes and commissions
- close service tickets in maintenance
Select user permissions for Service techs to access Gimme Field and receive notifications
Note: Closing the window for Gimme VMS or the app for Gimme Field does not log users out of the app. We advise that users log out of Gimme when not in use, or at least lock your computer screen. Also, do not share log in credentials with others. These are general data privacy best practices, but they also hold your operation's staff to individual accountability when investigating issues in Gimme VMS or Gimme Field.