Meter Over Short (Meter O/S): a "low resolution" view into money irregularities
- uses "top-level" information about total unit sales and total revenue and compares that to what the money room counted from the cash bag at the last collect visit
- Gimme VMS assumes Meter readings are cash meters.
There are a small number of older machines that report the number of vends instead.- Gimme VMS is not designed to support those machines.
- Operators using those machines will not be able to calculate Accountability.
Meter O/S can help inform you and your management team about irregularities happening in the coin mech. For example:
- Overage reflects more money coming out than went in to the coin mech.
- Shortage reflects more money going in than came out of the coin mech.
If you see a pattern of overage, this suggests:
- coin mech is not refilled by route driver at the vend visit and is running low,
- money is paying out of the coin mech, but money is going into the coin box instead of the coin mech, or
- the machine isn't accepting coins but is giving change, and a service technician is required to fix.
If you see a pattern of shortage, this suggests:
- the route isn't physically adding coins to the coin mech after indicating they are in Gimme Field (for example: "buying" $10.00 of change in iPad, but physically putting coins in pocket),
- the coin mech was tampered with (route driver is taking money from coin mech), and coins are still sent to coin mech tubes but does not show coins paid out,
- route driver is taking too long to refill coin mech, so they end up refilling more than was paid out in current vend visit, or
- refund is recorded, but Meter hasn't had overage, making the refund suspect for theft.
Meter O/S Calculation =
Actual Counted Cash
- (Value of All Paid Vends Since Initialization Current DEX - Value of All Paid Vends Since Initialization Previous DEX)
Actual Counted Cash — physical bills and coins added together from a single bag in the money room
Value of All Paid Vends Since Initialization — DEX file VA1 field, total cash and cashless sales from consumers
DEX Over Short (DEX O/S): a "high resolution" view into money irregularities:
- uses information from the last two DEX files (total revenue, coins expected, and bills expected) and what your money room counted from the cash bag from the last collect visit
- informs the current coin mech balance (used to track what the coin mech should have vs. what the driver said they added)
DEX O/S can help inform you and your management team about three types of common problems:
- physical issues (a coin jam preventing the coin mech from being refilled with new coins)
- driver errors (a driver forgetting to enter information about a refund they gave a customer into the software)
- theft (from the bill box, coin mech, a driver "buying change" for the mech but not placing it, or selling your products on their own)
DEX O/S Calculation =
Actual Counted Cash
- ((Value of Bills In Since Initialization Current DEX - Value of Bills In Since Initialization Previous DEX)
+ (Value of Cash to Cash Box In Since Initialization Current DEX - Value of Cash to Cash Box In Since Initialization Previous DEX))
Actual Counted Cash — physical bills and coins added together from a single bag in the money room
Value of Bills In Since Initialization — DEX file CA3 field, physical bills added to machine by consumers
Value of Cash to Cash Box In Since Initialization — DEX file CA3 field, physical coins added to machine by consumers