If your driver misses or skips a visit, these instructions will show you how to move a visit to another day and skip the pick order if necessary. This can also be used to move a future visit to another day or change the visit type.
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Tap/Click the three line menu button located at the top left of your screen
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Tap/Click the Schedule page
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Tap/Click the red POS button to choose the skipped machine
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Tap/Click Edit Schedule located at the top left of your screen
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Tap/Click the empty square below the date you wish to alter
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Once you highlight the square, you can change the visit to None, Collect, Service, or Inventory
Note that if you’re moving a visit to the next day and do not need an additional bin picked, you can select the day after the skipped visit and click/tap Skip Pick Order to eliminate a pick order for an additional bin. The max amount of days that can be skipped is three. After three days, you will need to generate a new pick order.